At Prime, we hold ourselves
to the highest standards in the industry. As such, we continually invest a
considerable amount of resources keeping our technicians trained and up-to-date
on today's increasingly complex vehicles. Most of our technicians are certified
by the National Institute for Automotive Service Excellence (ASE).
Technicians
With technology advancing
at an alarming rate, and automobiles becoming increasingly more sophisticated
and complex, today's technicians must be experts in electronics as well as
mechanics. Here too, the ongoing training received by Prime dealership
technicians is critical.
Equipment
Prime always strives to use
the highest grade of diagnostic equipment available, with some of it valued in
the hundreds of thousands of dollars. In addition, we maintain connections to valuable
diagnostic & repair software, as well as factory service experts, making us
the undisputed experts to deliver factory-level service.
Parts
At Prime, we carry an
inventory of factory specified, OEM parts to cover repairs of all vehicles we
sell, thereby assuring customers quick repairs, genuine parts, and quality
workmanship.
Guarantees
At Prime, we value our
reputation and continually strive to deliver quality service and high customer
satisfaction. Because of this, we guarantee all our repairs. In addition, the
parts that we supply carry additional manufacturer guarantees.
Warranty
All new cars today carry
manufacturer warranties that specify maintenance schedules and repair
procedures. Servicing with Prime helps minimize the possibility of voiding the
warranty for failure to meet requirements. Extended service policies can also
be purchased for added protection.
Convenience
Prime locations often offer
such conveniences as extended service hours, loaner cars, courtesy shuttles,
express service lanes, and guaranteed time of delivery.
Price
With larger buying power,
Prime Automotive dealerships can afford to offer the most competitive prices
in the region. Additionally, you know you're getting the highest quality
service at a fair price.
Satisfaction
In both sales and service,
your satisfaction is our primary concern. We achieve this by offering low,
competitive prices, great customer service, and the highest quality service
support for your vehicle.
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