Norwell Collision
154 Washington Street
Norwell, MA 02061
Contact Us:
(781) 878-2280

Every vehicle is completely sanitized after your repairs are completed.

Norwell Collision

Has your vehicle been in an unfortunate accident recently? Norwell Collision is here to help. We want to keep your investment looking like NEW!

Our Collision Center offers body and paint repair, collision insurance claims, paint-less dent removal, complete auto refinishing, bumper refinishing, and full detail reconditioning.

Preferred After Hours Service: Andy's Towing (781) 826-4414

What to Do Following a Collision

Follow these steps in the unfortunate case of an accident:

  • Check on the safety of those involved
  • Call 911 to establish a documented report
  • Collect the other driver’s information
  • Get in touch with your insurance to start the claims process
  • Arrange for a collision repair appointment at Prime Collision Center in Norwell
  • Study your estimate before signing an agreement

How To Describe Different Types of Damage

MINOR DAMAGE

- Scratches
- Scrapes
- Small Dents

MODERATE DAMAGE

- Large Dents
- Airbags likely have not deployed
- Damage on multiple body panels

MAJOR DAMAGE

- Frame Damaged
- Airbags should have deployed


Repair Specials

Bumper Clean Up $399.00

We will resurface and respray those unsightly bumpers.

Non-Insurance Repairs 15% Off

Dents, Dings, Scratches or any major repairs

Complimentary Rental Car

Up to 3 Days Free for Non-Insurance Repairs

Collision Center Staff

Office Staff

Amy Justice

Customer Service Representative

Email: ajustice@driveprime.com

Management

Ed Aitchison

Shop Manager
Email:eaitchison@driveprime.com
Phone: (781) 347-1636

Frequently Asked Questions

What kind of repair work is covered by insurance?

Repairs covered by insurance include vehicle collisions (accidents) whether ,single vehicle or more. "Comprehensive" claims which include vandalism, weather-related damage, and animal strike (this includes glass only claims).

Can I have work done on my car without insurance?

Customers may always pay for repairs without insurance (out of pocket).

How long will my collision repair take?

Collision repair duration varies greatly based on the amount of damage, parts availability, workload, and the insurance carrier involved but can be anywhere from a few days to a few months.

Are there any warranties or guarantees with my collision service?

Prime Collision guarantees its repairs for as long as the original owner retains the vehicle. This warranty covers any defects in workmanship, and any parts are covered by the manufacturer's warranty for whatever duration that may be.

Will I receive updates of work being done?

Customers are updated on a regular basis based on the duration of repair and customer preference.

What insurance providers does Prime Collision work with?

Prime Collision works with ALL insurance providers.

Does Prime provide towing services?

Prime Collision Center Norwell's preferred Towing Service is Andy's Towing (781) 826-4414 for 24/7 service.

Does Prime provide loaners or shuttle services?

Prime Collision provides a shuttle service in the local area but does not offer "loaner" vehicles. We do have an Enterprise Car Rental located right in our office.

Can I drop my car off after hours, and how do I do that?

Prime Collision Center does not have an after-hours dropbox. Arrangements can be made to drop off at one of our local dealerships with extended business hours. Please call to discuss.

Begin Repair Online

CONTACT US (781) 878-2280

Schedule an Appointment Now!

Vehicle Information

  1. Prime Collision Center - Norwell

    154 Washington Street,
    Norwell, MA 11501

    • Sales: (781) 878-2280
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Norwell Collision
154 Washington Street

Norwell, MA 02061
Contact Us: (781) 878-2280

Collision Center Hours

Monday8:00AM - 5:00PM
Tuesday 8:00AM - 5:00PM
Wednesday 8:00AM - 5:00PM
Thursday 8:00AM - 5:00PM
Friday 8:00AM - 5:00PM
SaturdayClosed
Sunday Closed