Auto Body Repair Maine

Prime Collision Center
751 Portland Road
Saco, ME 04072
Contact Us:
(207) 284-9556

Prime Collision Center Maine

Has your vehicle been in an unfortunate accident recently? Prime Collision Center is here to help. We want to keep your investment looking like NEW!

Our Collision Center offers body and paint repair, collision insurance claims, paint-less dent removal, complete auto refinishing, bumper refinishing and full detail reconditioning.

We repair and restore all makes and models and are also a certified collision center for Honda, Toyota, and Volkswagen.

We are also proudly a Gold Class I-Car facility.


What to Do Following a Collision

Follow these steps in the unfortunate case of an accident:

  • Check on the safety of those involved
  • Call 911 to establish a documented report
  • Collect the other driver’s information
  • Get in touch with your insurance to start the claims process
  • Arrange for a collision repair appointment at Prime Collision Center in Boston
  • Study your estimate before signing an agreement

How To Describe Different Types of Damage

MINOR DAMAGE

- Scratches
- Scrapes
- Small Dents

MODERATE DAMAGE

- Large Dents
- Airbags likely have not deployed
- Damage on multiple body panels

MAJOR DAMAGE

- Frame Damaged
- Airbags should have deployed


Collision Center Staff

Estimators

Jeffrey Russell

Collision Damage Advisor
Email:jrussell@driveprime.com

Mark Small

Estimator
Email: msmall@driveprime.com

Victoria Castle

Estimator
Email: vcastle@driveprime.com
Phone: (207) 284-9556

Reception

Bonnie Quincannon

Customer Service Representative
Email: bquincannon@driveprime.com

Maria Psiakis

Customer Service Representative
Rental Coordinator
Email: mpsiakis@driveprime.com
Phone: (207) 284-9556

Management

David Bradley

Body Shop Manager
Email: dbradley@driveprime.com
Phone: (207) 391-7975

Karen Spano

Repair Process Manager
Email: kspano@driveprime.com
Phone: (207) 284-9556

Frequently Asked Questions

What kind of repair work is covered by insurance?

Repairs covered by insurance include vehicle collisions (accidents) whether single vehicle or more. "Comprehensive" claims which include vandalism, weather related damage and animal strikes (this includes glass only claims).

Can I have work done on my car without insurance?

Customers may always pay for repairs without insurance (out of pocket).

How long will my collision repair take?

Collision repair duration varies greatly based on the amount of damage and the insurance carrier involved but can be anywhere from a few days to a month.

Are there any warrantee's or guarantees with my collision service?

Prime Collision Saco guarantees their repairs for as long as the original owner retains the vehicle. This warranty covers any defects in workmanship and any parts are covered by the manufacturer warranty for whatever duration that may be.

Will I receive updates of work being done?

Customers are updated on a regular basis based on duration of repair and customers preference.

What insurance providers does Prime Collision work with?

Prime Collision Saco works with ALL insurance providers.

Does Prime provide towing services?

Prime Collision Saco uses a local towing service and will gladly coordinate a tow for their customers.

Does Prime provide loaners or shuttle services?

Prime Collision Saco provides a shuttle service in the local area but does not offer "loaner" vehicles. We do have a rental fleet and a local Enterprise Car Rental.

Can I drop my car off after hours, and how do I do that?

Prime Collision Saco has an afterhours drop box. Customers are given a drop off envelope and are shown or told where the drop box is on the building.

Begin Repair Online

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  1. Prime Collision Center - Maine

    751 Portland Road,
    Saco, ME 04072

    • Sales: (207) 284-9556
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Prime Collision Center
751 Portland Road

Saco, ME 04072
Contact Us: (207) 284-9556

Collision Center Hours

Monday7:30AM - 5:30PM
Tuesday 7:30AM - 5:30PM
Wednesday 7:30AM - 5:30PM
Thursday 7:30AM - 5:30PM
Friday 7:30AM - 5:30PM
Saturday 8:00AM - 1:00PM
Sunday Closed