751 Portland Road
Saco, ME 04072Contact Us:
(207) 284-9556

Every vehicle is completely sanitized after your repairs are completed.
Prime Collision Center Maine
Has your vehicle been in an unfortunate accident recently? Prime Collision Center is here to help. We want to keep your investment looking like NEW!
Our Collision Center offers body and paint repair, collision insurance claims, paint-less dent removal, complete auto refinishing, bumper refinishing, and full detail reconditioning.
We repair and restore all makes and models and are also a certified collision center for Honda, Toyota, and Volkswagen.
We are also proudly a Gold Class I-Car facility.
Preferred After Hours Service: Ray's Truck Service (207) 282-0059
What to Do Following a Collision
Follow these steps in the unfortunate case of an accident:
- Check on the safety of those involved
- Call 911 to establish a documented report
- Collect the other driver’s information
- Get in touch with your insurance to start the claims process
- Arrange for a collision repair appointment at Prime Collision Center in Saco
- Study your estimate before signing an agreement
How To Describe Different Types of Damage
MINOR DAMAGE
- Scratches
- Scrapes
- Small Dents

MODERATE DAMAGE
- Large Dents
- Airbags likely have not deployed
- Damage on multiple body panels

MAJOR DAMAGE
- Frame Damaged
- Airbags should have deployed

Repair Specials
For any repairs of $1,000 or more.
For any collision repairs.
Collision Center Staff
Estimators

Colby Charrier
Estimator
Email: ccharrier@driveprime.com
Phone: (207) 391-7978

Jeffrey Russell
Collision Damage Advisor

Victoria Castle
Estimator
Email: vcastle@driveprime.com
Phone: (207) 391-7981
Office Staff

Maria Psiakis
Customer Service Representative
Rental Coordinator
Email: mpsiakis@driveprime.com
Phone: (207) 391-7916

Karen Spano
Repair Process Manager
Email: kspano@driveprime.com
Phone: (207) 391-7947
Management

David Bradley
Body Shop Manager
Email: dbradley@driveprime.com
Phone: (207) 391-7975
Frequently Asked Questions
What kind of repair work is covered by insurance?
Repairs covered by insurance include vehicle collisions (accidents), whether single vehicle or more. "Comprehensive" claims which include vandalism, weather-related damage, and animal strikes (this includes glass only claims).
Can I have work done on my car without insurance?
Customers may always pay for repairs without insurance (out of pocket).
How long will my collision repair take?
Collision repair duration varies greatly based on the amount of damage and the insurance carrier involved but can be anywhere from a few days to a month.
Are there any warranties or guarantees with my collision service?
Prime Collision Saco guarantees its repairs for as long as the original owner retains the vehicle. This warranty covers any defects in workmanship, and any parts are covered by the manufacturer's warranty for whatever duration that may be.
Will I receive updates of work being done?
Customers are updated on a regular basis based on the duration of repair and customer preference.
What insurance providers does Prime Collision work with?
Prime Collision Saco works with ALL insurance providers. Our collision center's preferred insurance providers are: AAA, Allstate, CEI (Fleet), Hanover, Intogen, LPRMS (Fleet), Met Life, MMG, National General, Wheels Inc. (Fleet).
Does Prime provide towing services?
Prime Collision Saco uses a local towing service and will gladly coordinate a tow for their customers.
Does Prime provide loaners or shuttle services?
Prime Collision Saco provides a shuttle service in the local area but does not offer "loaner" vehicles. We do have a rental fleet and a local Enterprise Car Rental.
Can I drop my car off after hours, and how do I do that?
Prime Collision Saco has an after-hours dropbox. Customers are given a drop off envelope and are shown or told where the dropbox is on the building.
Begin Repair Online
CONTACT US (207) 284-9556
Prime Collision Center
751 Portland Road
Saco, ME 04072
Contact Us: (207) 284-9556
Collision Center Hours
Monday | 7:30AM - 5:00PM |
Tuesday | 7:30AM - 5:00PM |
Wednesday | 7:30AM - 5:00PM |
Thursday | 7:30AM - 5:00PM |
Friday | 7:30AM - 5:00PM |
Saturday | Closed |
Sunday | Closed |