Prime Collision Center Boston

Has your vehicle been in an unfortunate accident recently? Prime Collision Center is here to help. We want to keep your investment looking like NEW!

Our Collision Center offers body and paint repair, collision insurance claims, paint-less dent removal, complete auto refinishing, bumper refinishing and full detail reconditioning.

We repair and restore all makes and models and are also a certified collision center for Acura, Audi, Honda, Mercedes-Benz and Toyota. We are also proudly a Gold Class I-Car facility.

What kind of repair work is covered by insurance?

Repairs covered by insurance include vehicle collisions (accidents) whether single vehicle or more. "Comprehensive" claims which include vandalism, weather related damage and animal strike (this includes glass only claims).

Can I have work done on my car without insurance?

Customers may always pay for repairs without insurance (out of pocket).

How long will my collision repair take?

Collision repair duration varies greatly based on the amount of damage, parts availability, workload, and the insurance carrier involved but can be anywhere from a few days to a few months.

Are there any warrantees or guarantees with my collision service?

Prime Collision guarantees their repairs for as long as the original owner retains the vehicle. This warranty covers any defects in workmanship and any parts are covered by the manufacturer warranty for whatever duration that may be.

Will I receive updates of work being done?

Customers are updated on a regular basis based on duration of repair and customers preference.

What insurance providers does Prime Collision work with?

Prime Collision works with ALL insurance providers except Allstate.

Does Prime provide towing services?

Prime Collision uses a local towing service and will gladly coordinate a tow for their customers.

Does Prime provide loaners or shuttle services?

Prime Collision provides a shuttle service in the local area but does not offer "loaner" vehicles. We do have an Enterprise Car Rental located right in our office.

Can I drop my car off after hours, and how do I do that?

Prime Collision Center does not have an afterhours drop box. Arrangements can be made to drop off at one of our local dealerships with extended business hours. Please call to discuss.

Prime Collision Center
155 Rivermoor Street
West Roxbury, MA 02312
Contact Us: 617-469-7199

Collision Center Hours