Prime Collision Center
Boston

Hours & Location

Mon-Fri 8am - 5pm
Sat-Sun Closed

155 Rivermoor Street
West Roxbury, MA 02132

Contact Us

(617) 469-3000

After Hours Towing:

(617) 360-9900

We repair and restore ALL makes and models

Our Certifications

Proud to be Gold Class Certified

This designation lets you know that our trained technicians know how to repair your vehicle properly. Approximately only 20% of collision repair shops currently complete the rigorous training requirements needed to meet the Gold Class standard.

Commitment to Quality

Prime Collision Centers offer superior body and paint repair, paint-less dent removal, complete auto refinishing, bumper refinishing, and full detail reconditioning.

Browse Special Offers

Estimator Team

Tony Cruz

Repair Process Manager
acruz@driveprime.com
(617) 469-7192

James Stone

Estimator

Michael Mancini

Estimator

Chelsey O'Brien

Customer Service Representative

Management Team

Shawn Bolger

Collision Center Manager
sbolger@driveprime.com
(617) 469-7184

Shayne Johnson

Office Manager
sjohnson@driveprime.com
(617) 469-7183

What to Do Following a Collision

Follow these steps in the unfortunate case of an accident:

  • Check on the safety of those involved
  • Call 911 to establish a documented report
  • Collect the other driver's information
  • Get in touch with your insurance to start the claims process
  • Arrange for a collision repair appointment at Prime Collision Center in Boston
  • Study your estimate before signing an agreement

Frequently Asked Questions

What kind of repair work is covered by insurance?

Repairs covered by insurance include vehicle collisions (accidents), whether single vehicle or more. "Comprehensive" claims which include vandalism, weather-related damage, and animal strike (this includes glass only claims).

Can I have work done on my car without insurance?

Customers may always pay for repairs without insurance (out of pocket).

How long will my collision repair take?

Collision repair duration varies greatly based on the amount of damage, parts availability, workload, and the insurance carrier involved but can be anywhere from a few days to a few months.

Are there any warranties or guarantees with my collision service?

Prime Collision guarantees its repairs for as long as the original owner retains the vehicle. This warranty covers any defects in workmanship, and any parts are covered by the manufacturer's warranty for whatever duration that may be.

Will I receive updates of work being done?

Customers are updated on a regular basis based on the duration of repair and customer preference.

What insurance providers does Prime Collision work with?

Prime Collision works with ALL insurance providers.

Does Prime provide towing services?

Prime Collision Center Boston's preferred towing service is Parkway Towing. Call them at (617) 360-9900 for 24/7 service.

Does Prime provide loaners or shuttle services?

Prime Collision provides a shuttle service in the local area but does not offer "loaner" vehicles. We do have an Enterprise Car Rental located right in our office.

Can I drop my car off after hours, and how do I do that?

Prime Collision Center does not have an after-hours dropbox. Arrangements can be made to drop off at one of our local dealerships with extended business hours. Please call to discuss.

Begin Your Repair

Schedule an Appointment Now!

Vehicle Information

  1. Prime Collision Center - Boston

    155 Rivermoor Street,
    West Roxbury, MA 02132

    • Sales: (617) 469-3000
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